PIRANA DESCENDER RECALL

Recall of PIRANA descenders (D005AA00 and D005AA01) due to a drowning risk if the rope accidentally gets blocked in the blocking slot. Immediately stop using the descenders affected by this recall.

Please take a look at the PIRANA recall – Press release – English to see whether your PIRANA is affected by this recall.

FAQ

What should I do if my PIRANA descender is affected by this recall?
Immediately stop using your product and contact your local after-sales service via our contact form for a refund.

I am a user, what amount will I be refunded for my PIRANA?
Your local Petzl after-sales service will refund you the suggested retail price in your country.

Has this risk caused any personal injury?
To date, we are not aware of any personal injury related to the identified risk.

When will the PIRANA be available again?
We are working on a replacement product right now. We are currently unable to give an availability date for the new product.

Where is my PIRANA’s serial number?
Your PIRANA’s serial number is located on the frame of the product.

Please get in touch with us so that we may make arrangements for you to get your product back to us.